Terms of Service

TERMS OF SERVICE

Last updated: 12/06/2025

These Terms of Service (“Terms”) apply to your use of the GalaxyWave website and to any purchases you make from us.
By accessing our website or placing an order, you agree to these Terms.

If you do not agree, please do not use our website or purchase our products.

1. About GalaxyWave

GalaxyWave is a brand that sells projectors and related products online (“Products”).
In these Terms, “we”, “us”, and “our” refer to GalaxyWave. “You” refers to the person using our website or buying our Products.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not:

  • Violate any applicable laws or regulations

  • Infringe the rights of others

  • Damage, disable or interfere with the website or its security

You must be at least 18 years old (or the age of majority in your country) to place an order on our website.

3. Products and Availability

We try to describe and display our Products as accurately as possible. However:

  • Colors and images may appear slightly different on your screen

  • We may update, change or discontinue Products at any time

  • We reserve the right to limit the quantities of any Products we offer

If a Product is out of stock or unavailable after you place an order, we may cancel your order and issue a refund.

4. Prices and Payments

  • All prices on our website are shown in the currency indicated at checkout.

  • We reserve the right to change prices at any time, but changes will not affect orders already placed.

  • You agree to provide current, complete and accurate purchase and payment information.

  • Payments are processed by our payment providers; we do not store your full card details.

Any taxes, duties or other charges that apply in your country may be your responsibility, depending on your local laws.

5. Orders and Acceptance

When you place an order, you are making an offer to purchase the Product(s).
We may accept or decline your order at our discretion, for example if:

  • The Product is not available

  • There is an error in the price or description

  • The payment is not authorized or flagged as suspicious

Your order is considered accepted once we send you an order confirmation email.

We reserve the right to cancel or limit orders that appear to be placed by resellers, distributors or for fraudulent purposes.

6. Shipping and Delivery

We currently offer shipping to the locations listed at checkout.

  • Shipping is free on all orders unless stated otherwise.

  • Average delivery time is currently 4–10 days from the date of your order.

  • Delivery times are estimates and may be affected by courier delays, customs, or other factors outside our control.

For more details, please refer to our Shipping & Delivery page.

7. Returns and Refunds

We want you to be satisfied with your purchase.

  • You can request a return within 14 days from the date you receive your order.

  • Products should be in good condition and, where possible, include original accessories and packaging.

  • In most cases, return shipping costs are paid by the customer, unless the item arrived damaged or defective.

For full details on how returns work, please see our Returns & Refunds page.

8. Product Use and Safety

Our Products are intended for normal home use according to the instructions provided.

You agree to:

  • Use the Products safely and responsibly

  • Ensure proper ventilation and avoid blocking vents

  • Keep cables and devices away from water and high heat

  • Keep Products and cables out of reach of small children where necessary

We are not responsible for damage caused by misuse, improper installation, or ignoring safety guidance.

9. Intellectual Property

All content on our website, including text, images, logos, graphics and design, is owned by or licensed to us and is protected by applicable intellectual property laws.

You may not:

  • Copy, reproduce, distribute or modify any part of the website or its content without our permission

  • Use our name, logo or branding in a way that could cause confusion or imply endorsement without written consent

10. Third-Party Services and Links

Our website may include links to third-party websites or services (for example: payment providers, tracking pages, social media).

We are not responsible for:

  • The content, policies or practices of these third-party sites

  • Any damage or loss caused by your use of them

You should review the terms and privacy policies of any third-party sites you visit.

11. Warranties and Disclaimers

We aim to provide high-quality Products and accurate information. However:

  • Our Products and website are provided “as is” and “as available”, to the extent permitted by law.

  • We do not guarantee that the website will always be available, error-free or secure.

  • We do not guarantee that specific results (for example, certain brightness or effect in every room) will be the same in all environments, as this can depend on wall color, room size, light conditions and other factors.

Nothing in these Terms is intended to limit any mandatory legal rights you may have under consumer protection laws in your country.

12. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, special or consequential damages, including loss of profits, revenue or data, arising from your use of our website or Products.

  • Our total liability for any claim related to a purchase will not exceed the amount you actually paid for that specific order.

This limitation does not apply to cases where the law does not allow such limitations, such as in cases of intentional misconduct or gross negligence.

13. Changes to These Terms

We may update or change these Terms from time to time.
When we do, we will update the “Last updated” date at the top of this page.

If you continue to use our website or place orders after changes are posted, you are considered to accept the new Terms.
If you do not agree with the updated Terms, you should stop using the website and not place new orders.

14. Contact Information

If you have any questions about these Terms, you can contact us at:

Email: helpgalaxywave@outlook.com

We’ll do our best to respond within a reasonable time.